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  • What is Bumper's state coverage?

    Bumper's service is available in every state. However, Bumper accident records are based upon data available and may include historical accident records from 32 state-level agencies, including Alas...

  • How to whitelist all future emails from Bumper

    Here is a step-by-step guide on how to do this based on your email provider GMAIL   Desktop: Log into your Gmail account, locate the Settings Gear icon, and click it. You should now select Setting...

  • How do I cancel my Bumper subscription purchased through the iOS app?

    If you purchased your Bumper subscription through the iOS app, your subscription is managed by Apple. Apple requires that you cancel your subscription through your Apple account. You can follow the...

  • How to correct/edit incorrect data?

    Bumper is an easy-to-access collection of vehicle records. These records are collected through official government records, insurance records and industry sources such as manufacturers and service ...

  • Why no PII?

    The Drivers Privacy Protection Act requires all States to protect the privacy of personal information contained in an individual's motor vehicle record, including limiting the use of a driver's mot...

  • Canceling a dispute and getting a refund

    If you are unsatisfied with the service or data we provided and would like to request a refund, or cancel your account, please contact our Customer Support center and our team will be happy to assi...

  • Does my account give me access to Bumper on my mobile device?

    Yes! Your Bumper subscription allows you to run searches both on the desktop and on your mobile device. Just go to www.bumper.com on your mobile browser, and log in with your same email address and...

  • How do I reset my password?

    If you have forgotten your password, just click the Forgot password link from the login page on our site or mobile app. You will be prompted to provide the email address associated with your accoun...

  • Can I request to remove safety ratings?

    No, safety ratings are administered and provided to us by the National Highway Traffic Safety Administration (NHTSA). Any request for changes would need to be sent to them directly.

  • How do I delete reports?

    To delete a report, click Recent Report from the menu in the header to view your list of previously run reports.     Towards the top right, in the Recent Reports section, click the Edit reports but...