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  • How to cancel my Bumper Account?

    An active Bumper account allows you to access the information you need on the web or on-the-go via our apps. But if you decide to cancel, you may cancel your account at any time by contacting custo...

  • I don't want a subscription - I only want to run one report!

    If you only wish to run one report, simply sign up and run one report. If you are sure you don't wish to use your access to run multiple vehicle history reports and take advantage of monitoring wit...

  • How do I change my payment method on the web?

    You can easily change the way you pay for your Bumper.com web subscription. You can add a new card or a new PayPal account. When you log into your account, go to the dashboard and click your "My A...

  • What types of payment do you accept?

    We accept U.S. issued Visa, MasterCard, American Express, Discover, PayPal, Google Pay, Apple Pay and Venmo. At this time we only accept payments online so we will not be able to accept a P.O., we ...

  • How do I purchase a subscription?

    Please visit bumper.com/subscribe/ and check the ‘I agree’ box when prompted. Select your desired plan and enter your payment details. We accept the following forms of payment: we accept Visa, Mast...

  • Why no PI info?

    The Drivers Privacy Protection Act requires all States to protect the privacy of personal information contained in an individual's motor vehicle record, including limiting the use of a driver's mot...

  • Where do the vehicle photos come from?

    Images may be examples only and not images of the exact vehicle. Exact images come from previous sales or auctions listings for that vehicle. Non-exact images are photos from online listings of sam...

  • Are there restrictions on how the site can be used?

    Because Bumper is not a Consumer Reporting Agency it is prohibited to use our site for any purpose governed by the Fair Credit Reporting Act (FCRA), including, but not limited to, determining a per...

  • What would cause inaccurate info?

    Bumper is an easy-to-access collection of vehicle records. These records are collected through official government records, insurance records and industry sources such as manufactures and service s...

  • Where does this information come from?

    Data in our vehicle reports comes from government agencies, insurance records and industry sources.