Support
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Activity overview
Latest activity by Support-
Support created an article,
How to Locate Your Member ID
Your Member ID is a 9-digit code that uniquely identifies your account. You can find it in several places: In Your BUMPER Emails: Welcome to BUMPER Email: Your Member ID is located at the top righ...
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Support created an article,
How to Reactivate Your Subscription
1. If Your Subscription Was Recently Canceled and You Still Have Time Left: Log in to your account. Navigate to the “My Account” section. Look for the option to reactivate your subscription in the...
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Support created an article,
How to whitelist all future emails from Bumper
Here is a step-by-step guide on how to do this based on your email provider GMAIL Desktop: Log into your Gmail account, locate the Settings Gear icon, and click it. You should now select Setting...
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Support created an article,
How do I cancel my Bumper subscription purchased through the iOS app?
If you purchased your Bumper subscription through the iOS app, your subscription is managed by Apple. Apple requires that you cancel your subscription through your Apple account. You can follow the...
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Support created an article,
What is Bumper's state coverage?
Bumper's service is available in every state. However, Bumper accident records are based upon data available and may include historical accident records from 30 state-level agencies, including Cali...
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Support created an article,
Can I update incorrect information in my Vehicle History Report?
If you’re a California resident and believe information about your vehicle is incorrect in your Vehicle History Report, you may submit a research request here. If the information provided is suffic...
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Support created an article,
How to cancel my Bumper Account?
An active Bumper account allows you to access the information you need on the web or on the go via our apps. But if you decide to cancel, you may effortlessly cancel your account at any time by usi...
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Support created an article,
Why no PII?
The Drivers Privacy Protection Act requires all States to protect the privacy of personal information contained in an individual's motor vehicle record, including limiting the use of a driver's mot...
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Support created an article,
Where do the vehicle photos come from?
Images may be examples only and not images of the exact vehicle. Exact images come from previous sales or auctions listings for that vehicle. Non-exact images are photos from online listings of sam...
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Support created an article,
Are there restrictions on how the site can be used?
Because Bumper is not a Consumer Reporting Agency it is prohibited to use our site for any purpose governed by the Fair Credit Reporting Act (FCRA), including, but not limited to, determining a per...