Support
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What is Bumper's Refund Policy?
If you are unhappy with our service or the data we provided and would like to request a refund, please contact Customer Care at support@bumper.com. We handle all refund requests on a case-by-cas...
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How do I log into my Bumper account?
If you are an existing member you can visit www.bumper.com and click the “LOG IN” button in the upper-right corner of the screen. Alternatively, you can use this URL to go directly to the Log In ...
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How do I purchase a subscription?
Please visit bumper.com/subscribe/ and check the ‘I agree’ box when prompted. Select your desired plan and enter your payment details. We accept the following forms of payment: we accept Visa, Mast...
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Can I change/upgrade/downgrade plans at any time?
Our dedicated account reps would be happy to help you choose the best plan for you. Simply email support@bumper.com and let our support team know that you would like to change your plan. We're a...
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I only want one vehicle history report
If you only wish to run one report, simply sign up and run one report. If you are sure you don't wish to use your access to run multiple vehicle history reports and take advantage of monitoring wit...
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What types of payment do you accept?
We accept U.S. issued Visa, MasterCard, American Express and Discover cards. We also offer PayPal, Google Pay, Apple Pay and Venmo as payment options. At this time we only accept payments online so...
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Are my searches private?
Yes, your vehicle searches are private. Your search history is only viewable if you log into the platform, and can only be accessed by you, the owner of the account — unless you decide to show it t...
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How much does Bumper cost?
You can view some of our current pricing options here: https://www.bumper.com/subscribe Bumper's goal is to provide you with access to vehicle records that were formerly only available to dealershi...